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Download E-books Configuration Management: Expert Guidance for IT Service Managers and Practitioners PDF

By Shirley Lacy, David Norfolk

Configuration administration is the very important underpinning for IT governance mostly and the potent supply of well timed, strong and resilient IT prone particularly. This booklet contains specialist suggestions from practitioners who've applied configuration administration in a variety of genuine environments. it's worthy to IT pros who're imposing configuration administration and in addition to technology-savvy enterprise managers who have to use automatic enterprise companies. This revised variation is up-to-date to mirror most modern IT provider administration perform. overview: "A masterfully crafted synthesis of expertise, workshops, interviews and case experiences, this booklet is a useful contribution to the governance of continuous configuration administration development. It additionally adequately references IT carrier administration processes." Krikor Maroukian, undertaking supervisor, Printec S.A.

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