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By Glenn O'Donnell, Carlos Casanova

Implement Configuration administration Databases that convey speedy ROI and Sustained company Value


Implementing an enterprise-wide Configuration administration Database (CMDB) is likely one of the so much influential activities an IT association can take to enhance carrier supply and bridge the distance among know-how and the enterprise. With a well-designed CMDB in position, businesses are larger located to control and optimize IT infrastructure, functions, and providers; automate extra IT administration initiatives; and restrain burgeoning charges. Now, there’s an goal, vendor-independent advisor to creating a CMDB paintings on your association. The CMDB central presents a start-to-finish implementation method that works and describes how the CMDB is moving to some of the best Configuration administration method (CMS).


Expert CMDB analyst Glenn O’Donnell and modern architect and practitioner Carlos Casanova first overview the drivers at the back of a CMDB and the technical, monetary, cultural, and political hindrances to good fortune. Drawing at the reviews of hundreds of thousands of organisations, they current necessary information on architecting and customizing CMDB options in your particular atmosphere. They’ll advisor you thru making plans, implementation, transitioning into construction, day by day operation and upkeep, and masses extra. assurance includes


  • Defining the initiatives and actions linked to configuration management
  • Understanding the CMDB’s function in ITIL and the connection among CMDBs and ITIL v3’s CMS
  • Building software program versions that properly symbolize each one entity on your IT environment
  • Ensuring details accuracy through switch administration and automatic discovery
  • Understanding the country of the CMDB marketplace and promoting the CMDB inside your organization
  • Creating federated CMDB architectures that effectively stability autonomy with centralized control
  • Planning a deployment approach that units acceptable priorities and displays a pragmatic view of your organization’s maturity
  • Integrating structures and leveraging tested and rising standards
  • Previewing the way forward for the CMDB/CMS and the way it will likely be impacted through key tendencies similar to virtualization, SOA, mobility, convergence, and “flexi-sourcing”


Foreword     xi

Prologue     xiii


Chapter 1: the necessity for strategy Discipline     1

Chapter 2: what's a CMDB?     25

Chapter three: making plans for the CMS     57

Chapter four: The Federated CMS Architecture     91

Chapter five: CMS Deployment Strategy     133

Chapter 6: Integration—There’s No means round It!     177

Chapter 7: the way forward for the CMS     197

Chapter eight: continuous development for the CMS     241

Chapter nine: Leveraging the CMS     265

Chapter 10: benefit from the culmination of Success     297


Glossary     313

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